FREQUENTLY ASKED QUESTIONS
Shipping and Returns
How fast do you receive your shipment once ordered?
We ship products between 5-8 from when the order is placed. Shipping times may vary due to various reasons like national holidays and processing delays.
What are your Return Policies?
Freedom Crafts takes it Customer Service very seriously and we care about every order that we ship to you. If you receive a wrong or damaged product, we will send you a shipping label after you email us at firstname.lastname@example.org. and you can file for a return within 7 days of the product arrival.
However, we will not accept an item that is damaged by the customer.
How to Wash and Care for Our Products?
All our products are made with 100% Cotton and use dyes to color them. We recommend washing them separately for the first 3 times as they tend to lose color.
We recommend using water to lightly dab stains out of our canvas totes. If you have any more questions about how to care for our products please email us at email@example.com
Who Are We?
Where do your products come from?
All our products are directly shipped from our facility in Rajasthan, India.
Who makes your product?
Freedom Crafts is a partner of Hope Village in Rajasthan. A project that seeks to rescue and restore communities that sell their females into sex slavery in different parts of India.
What are your products made of?
All our textile products are made of 100% cotton with recyclable and eco-friendly materials. All of jewellery is handmade by the women working at Hope Village.